SUIT MEASUREMENT APPOINTMENT
SUIT MEASUREMENT APPOINTMENT
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We are so excited to be partnering with Collins Clothiers to offer rentals to the Ottawa couples!
This is a 30 minute appointment to view swatches, take measurements, and place your rental order. We do NOT have suits to try on
Frequently asked questions
Gowns + Suits
Are all your dresses gowns off-the-rack?
Yes! All our gowns including wedding, bridesmaid, flower girl & moms dresses are off the rack! That means we are unable to order other sizes, colours, etc! What you see is what you get!
Is there more in-store than what I see online?
About 90% of our stock from in-store is available online! Our inventory is accurate and is updated in real time. If a dress shows "sold-out" it is no longer available and may not (probably will not) come back. Dresses on hold will not show as sold out.
Where are your gowns from?
Most of our gowns are "showroom samples" from our partner boutique! When a boutique decides to part with a gown, or it is discontinued, it is sent to us to be sold as is! In each dress's listing you'll find the original retail price, measurements, and condition (aka where it is from!)
A small number of gowns overstock from manufacturers or pre-loved gowns.
I'm not in Ottawa, will you ship the dress?
Yes! We can ship anywhere in the world! You MUST purchase with the shipment of the gown to protect against loss, theft, and/or damages. Insurance, Tarrifs, & applicable custom fees are not included in the price of the gown. It is the customers responsibility to pay for any import/export charges.
What is the return policy?
We know with online shopping, it can be difficult to determine your perfect fit and style for your wedding gowns, but that's why we have an easy return/exchange program. 7 days from delivery.
Wedding gowns are returnable only for STORE CREDIT. The store credit can be used for any item, including another dress! It's a win-win! Shipping, insurance, import/export fees are not included.
All other gowns (moms, maids, minis & guests) are returnable within 7 days of purchase if unworn and unaltered. Return shipping not included. 15% restocking fee applies.
Will you be getting "x" back in stock?
We have no idea! We rarely get duplicates of gowns because we do not choose what arrives at the boutique. Every package is a surprise.
Are there suits in-store to try on?
No! We only carry swatches and we exclusively measure to order