We accept returns for most items within 7 days of delivery in their original packaging. Exceptions apply* 

 *The following items are not returnable or exchangeable: all sale items, Second Love Wedding Gowns, Swatches, Personalized/Customized Items, Subscription Boxes, Shapewear, Jackets, Bathing suits, Skin Care, Body Care, Robes, Lingerie, and Gift Cards. Our Second Love Wedding Gowns have their own return/exchange policy. 

 Bridesmaid Dresses, Mother of the Bride/Groom Dresses, Wedding Guest Dresses & Formalwear dresses incur a 10% restocking fee per item. 

Any items returned through a BOGO promotion will incur the loss of the promotion on return of the gown.

 Pre-paid free label return are available for Canadian addresses only! International returns must use a insured postal carrier to return your items back to us at your own expense to the address below:  NKIN ATTN: Returns 883 Boyd Avenue Nepean, ON K2A 2E2

 Please do not ship items back without approval first. Orders sent back to us without approval will be rejected. 

 All returnable items must be unwashed, unworn, unaltered, undamaged, clean, free of lint and hair, and in their original condition with tags still attached. Returns will not be accepted for any items with obvious signs of wear, alterations, or missing tags. We reserve the right to limit, refuse, and/or reject returns from customers at any time, due to certain circumstances such as:Irregular or excessive returns history that suggests "wardrobing" (customers buying items with the intent to wear them briefly and then return them) A history of returning items that have been worn, altered, laundered, damaged, or are missing items.Suspected fraudulent or criminal activity.