At NKIN we are dedicated to providing an inclusive and accessible shopping experience for all nearlyweds, wedding party guests, and all other shoppers.  As a neurodivergent-owned boutique, we understand the importance of accommodating diverse needs and creating a welcoming environment where everyone feels comfortable and valued.

Customized Appointment Experience

When you book a wedding gown appointment with us, you have the opportunity to inform us of any specific accessibility needs or preferences. Whether it’s a quieter space, sensory-friendly lighting, or additional time for your appointment, we are here to ensure your experience is tailored to your comfort.

In-Home and Virtual Appointments

 For those who cannot visit our boutique due to mobility issues, geographical distance, or any other reason, we offer in-home appointments and virtual consultations at no additional fee beyond our usual consultation charge. Our team will bring a curated selection of gowns to your home or guide you through our collection virtually, providing the same level of personalized service and attention. This service can be booked by calling or emailing our sales team.

Sensory-Friendly Environment

 Understanding the needs of neurodivergent individuals, we strive to create a sensory-friendly environment within our boutique. This includes offering quieter appointment times and adjusting lighting and sound levels to suit your preferences. Please call or email our customer service team prior to booking your appointment to talk over how we can best assist.

We understand the importance of clear communication, regardless of language barriers. Our team includes bilingual consultants and customer service members who are fluent in English and French. If you require assistance in French or have any specific language preferences, please let us know when booking your appointment. 

We are happy to accommodate various communication preferences, whether you prefer written communication, video calls, or in-person discussions. If you require any assistive devices or additional support during your appointment, please let us know in advance.

 Our boutique is located on the second floor without an elevator therefore, unfortunately, is not wheelchair or mobile assisting device accessible. We acknowledge this limitation and are committed to providing alternative solutions, like our at home & virtual try on programs, to ensure everyone can access our services.

We understand the importance of accommodating new parents during their  shopping experience. Our boutique features a convenient change table stocked with wipes and change table liners for your convenience. Additionally, we offer a small selection of toys to keep little ones entertained while you browse our collection. For nursing mothers and parents, we provide nursing pads to ensure comfort during dress fittings. We strive to create a welcoming and inclusive environment for all, allowing you to focus on the special day.

We are continually seeking ways to improve our accessibility and welcome any feedback or suggestions you may have. Your input helps us enhance our services and ensure that every customer feels celebrated and supported.