Returns, Shipping, & Turn Around Times
What is your turn around time?
We know! You’re anxious to get your NKIN products as soon as possible. That’s great news for us—because we can’t wait to get them to you.
In-stock items will ship in 1-3 business days. Not sure if it is in stock? Send us a quick message and we will be happy to answer for you!
Apparel, made to order accessories, personalized items, cards, and other custom products will be packaged and shipped to you within 2 weeks after you place your order.
Robes, Pajamas, Cami Sets, & Jackets take 4 weeks to be made before they are ready to be shipped
Pre ordering ring boxes can take up 12 weeks
Remember that we are shipping from Canada, so delivery will depend on where you live.
What is the cost of shipping?
Your shipping costs will be automatically calculated after checkout, based on your mailing address. We ship internationally
Items are returnable in their original packaging, 14 days from delivery. Exceptions apply
We do not accept ANY returns or exchanges on robes, pajamas, and jackets (even without personalization),or bathing suits, t shirts, shapewear, skincare/bodycare (even unopened)
As well, any item with customization (names, dates, personal information) etc cannot be returned or exchanged.